Western Pacific Roofing Privacy Notice

This privacy notice discloses the privacy practices for www.westpacroofing.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

SMS Text Message Privacy Policy

Western Pacific Roofing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information obtained through our SMS text messaging service, used for notifications and marketing purposes.

1. Information We Collect

When you opt-in to receive SMS text messages from Western Pacific Roofing, we may collect the following information:

  • Your mobile phone number
  • Your name and contact details
  • Information about your interactions with our SMS messages (such as delivery status, open rates, and responses)

2. How We Use Your Information

We use the information we collect to:

  • Send you service-related notifications (e.g., appointment reminders, service updates, and confirmations)
  • Respond to your inquiries and requests

3. Opting In and Out

  • Opt-In: You can opt-in to our SMS messaging service by subscribing through our website, during a service appointment, or by texting a designated keyword to a specified short code.
  • Opt-Out: If you no longer wish to receive SMS messages from us, you can opt-out at any time by replying “STOP” to any message you receive from us. You can also contact us directly at [Insert Contact Information] to be removed from our SMS list.

4. Data Sharing and Disclosure

Western Pacific Roofing does not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service providers who assist us in delivering SMS messages and analyzing their effectiveness
  • Legal authorities if required by law or to protect our legal rights

5. Data Security

We implement reasonable security measures to protect the information we collect through our SMS text messaging service. However, no transmission over the internet or mobile networks can be guaranteed to be 100% secure. By participating in our SMS service, you acknowledge and accept this risk.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request the correction of inaccurate information
  • Request the deletion of your information
  • Object to the processing of your information for marketing purposes

To exercise any of these rights, please contact us at 503.659.7663

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS text messaging service, please contact us at: